Steer · Management & reporting

Your customer database stays yours, not a platform’s

Every customer with an account has a profile, with their bookings, orders and newsletter and SMS consents. Every booking and every order has its own message thread, even for a guest without an account.

soon Email and SMS campaigns are coming soon. The customer database, messaging and request tracking through to the quote are already available.

Available inStarter : not includedPro : Database and messaging360 : Database, messaging and quotes
Example: the customer database and open requests.
What it changes

Customer database & messaging, in practice

One profile per customer

Bookings, orders and requests from registered customers brought together on one profile, with their newsletter and SMS consents.

Centralised messaging

Messages from the website and app, linked to each booking and order, without the customer needing an account.

From request to quote

Catering requests, quotes and offers tracked in the same customer database.

How it works

Set up in 3 steps

  1. Profiles are created when a customer opens an account
  2. Message from each booking or order
  3. Follow your requests through to the quote
Plans

Which plan?

Availability of Customer database & messaging by plan
StarterPro360
Not includedDatabase and messagingDatabase, messaging and quotes

Compare plans →

FAQ

Your questions

Are email and SMS campaigns available?

Not yet: they’re coming soon. Your customers’ newsletter and SMS consents are already recorded on their profile.

Ready to see Menuchic with your own menu?

A 30-minute demo, prepared with your dishes.